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Parental Control App- FamiSafe 4+
location tracker,screen time
Shenzhen Wondershare Software Co., Ltd
-
- Free
- Offers In-App Purchases
Screenshots
Description
MAJOR NEW UPDATE:
CALLS & MESSAGES Monitoring: Stay informed with this new feature that let you monitor your child's calls and texts, while detecting sensitive keywords, to ensure they are safe and protected from potential dangers.
FamiSafe is your most reliable parental control app for location tracking and screen time management. As a comprehensive family online safety guardian, FamiSafe helps you cultivate better online habits for your children with features like real-time gps location tracking, screen viewing, time limits, activity reports, game and app blocking, and app monitoring.
Enjoy a 100% free 3-day trial of all features upon registration.
NEW| Screen Viewer
- You can remotely capture your child's screen in real-time or at regular intervals to see which apps they are using.
-Automatically detect inappropriate content in screenshots to protect your child from harmful material.
NEW|One-Way Audio
- Listen to your child's surroundings, giving you peace of mind by ensuring their safety at all times.
Key Features
NEW|SOS Alerts/Panic Alerts
-When your child feels unsafe, they can send an SOS alert with their location through FamiSafe – Parental control app- in just one second, allowing you to quickly come to their aid.
Screen Time Control
-Set rules for your child's screen time to help them develop healthier app usage habits.
-Remotely monitor the amount of time your child spends on specific apps.
GPS Location Tracker
-Stay informed about your child's real-time location to ensure their physical safety.
-Review the location history to understand your child's routine and past movements.
Device Activity Report
-Keep track of your child's app usage and device activities remotely.
-Monitor which apps your child installs and uninstalls.
App Blocker & Usage Limitations
-Receive instant alerts if your child tries to open blocked apps or games.
-Block or restrict inappropriate apps on your child's device.
Suspicious Content Detection
-Get instant alerts when suspicious photos are detected in your child's photo albums.
-Create a list of sensitive words, and receive notifications whenever these words are detected. This feature works across various social platforms, including WhatsApp, Facebook, Snapchat, Discord, YouTube, Instagram, and Twitter.
View TikTok/YouTube History
-Track your child's TikTok and YouTube history.
-Monitor how much time your child spends on TikTok and YouTube to help them develop better online habits.
---Why is FamiSafe - Parental Controlyour first and best choice?---
Recognized and trusted by many organizations and associations
* Best Products for Elementary Kids 2024
* National Parenting Product Awards Winner 2024
* Best Middle & High School Products 2024
* Best Family Health & Safety Products 2024
* Best Middle & High School Products 2024
How to protect your kids with FamiSafe, the best Screentime Control & Location Tracker App?
1. Install FamiSafe via scanning QR-Code or entering pairing Code on the device you want to supervise.
2. Register a FamiSafe account and log in.
3. Create a personalized plan for your kid and Start your safe online travel from this moment on!
For full user guide reference, please check here: https://famisafe.wondershare.com/user-guide
---FAQs---
• What languages does FamiSafe provide?
-FamiSafe screentime control app is available in English, Spanish, French, German, Italian, Portuguese, Japanese and Korean.
• Can parents monitor two or more devices on one account?
-Yes. One account can manage up to 30 mobile devices or tablets.
---POLICIES & TERMS OF USE---
Privacy Policy: https://www.wondershare.com/privacy.html
Terms of Use: https://famisafe.wondershare.com/terms-of-use.html
Contact US: customer_service@wondershare.com
What’s New
Version 7.2.8
Hi, parents! In this version, we have brought you some new content:
Get access to your child's call and SMS records for more comprehensive communication security.
Ratings and Reviews
Think it through before you install
The app is very effective at locking things down on your child's device or whatever.... but it's so effective that its intrusive. It does what it says it will do, but I was expecting more control settings so I could customize the various limits. Ultimately I didn't like the app and tried to uninstall it. That was when things got frustrating. Due to some glitch in their software I couldn't uninstall it and regain control of the device. We had just gotten the iPad for our child and they were very excited... but they couldn't install any apps at all. I will say their customer service was surprisingly responsive for an oversees company, but communication was slow with each exchange taking a day or two due to the time difference. Ultimately they did get it resolved but it took weeks while my kid was disappointed. In summary: the app is effective and does what it says, the settings options are too limited, and their customer service is actually pretty good - but I don't recommend unless you want the device on full lockdown.
Developer Response ,
We apologize for any inconvenience caused and would like to assist you further in resolving the issue. Please reach out to us at customer_service@wondershare.com and our technical team will reply you within 24 hours. Hope that you will give us the opportunity to assist you. Thank you.
Don’t Buy
It is near impossible to get in touch with someone from the company to provide help. I eventually figured out how to send a message and was reduced to emailing back and forth….meaning I had to wait to receive an email before I could resolve. The issue is, I was never able to resolve. What’s worse is when they would email me, they sent bits and pieces of information that was incomplete so I had to email them again for clear instructions.
Most importantly, the app worked initially but stopped working. It sends me explicit notices from my child’s phone when she isn’t even using it. I let that nuisance go. Then my screen locked for my other child and they told me I had to upgrade controls which I never had to do when I initially installed the app or my daughter’s phone. After upgrading, I had to give control to my computer (because you can only upgrade using a computer) and iPhone to FamiSafe. Now my phone does not work properly….it all of a sudden says VPN at the top and I can’t view the items in my email without removing VPN. If I remove VPN, then I don’t have access to the internet and I can’t download. After searching on the internet, I learned that FamiSafe is using VPN in order to run and has more access than I would like. It also downloaded FamiSafe Jr and I can’t delete without deleting the parent app which the first takes up more storage space. It also required me to redownload the apps that I previously installed.
Tracks and blocks the parent
I downloaded this app to keep track of my 11 year old son and the websites/apps he’s accessing. I was directed to activate it on the computer but as soon as I did, my phone did a restart. When it came back up, I couldn’t access my apps - including my emails and banking accounts - or search on the internet. I spent over an hour at Verizon and on the phone with Apple to fix it and it was ultimately determined it was the fault of the app as it directly correlated with the activation. I reached out to Wondershare customer service (which there is no option for FamiSafe when you call in, it’s every other application they make). I was able to talk to Carlo who repeatedly offered to email me instructions to troubleshoot (the email I didn’t have access to). After 30 minutes of repeating myself, I asked to speak to a supervisor and he refused. He did send me an email requesting screenshots of the issue. However, I had to reset my phone to factory settings as deleting the app and my account didn’t fix anything. This is a complaint from other iPhone users on an Apple thread. I wanted to like this app - it seemed user friendly (according to pictures in the App Store) and tracked everything I needed. But the poor customer service and the stupidity of it blocking the parent has me researching other parental control apps.
Developer Response ,
We sincerely apologize for the inconvenience you have experienced with our app and customer service. We understand how frustrating this situation must have been, and we appreciate your patience throughout the process.
Firstly, we would like to assure you that we take user experience and customer satisfaction very seriously. Could you please provide your ticket number? I will forward your case to our priority escalation team for prompt attention.
Regarding your experience with our customer service, we apologize for the lack of support and understanding. We will take your feedback into account and provide additional training to our customer service representatives to ensure such situations do not occur in the future.
Once again, we apologize for the inconvenience and hope to have the opportunity to provide you with a better experience in the future.
App Privacy
The developer, Shenzhen Wondershare Software Co., Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Shenzhen Wondershare Software Co., Ltd
- Size
- 242 MB
- Category
- Lifestyle
- Compatibility
-
- iPhone
- Requires iOS 11.0 or later.
- iPad
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, French, German, Italian, Japanese, Korean, Portuguese, Spanish
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © 2024 Wondershare. All rights reserved.
- Price
- Free
- In-App Purchases
-
- 1 Month $9.99
- FamiSafe Premium $59.99
- 3 Months $19.99
- 1 Year $59.99
- FamiSafe Premium $9.99
- 1 Year $47.99
- FamiSafe Premium $59.99
- 1 Year $47.99
- 1 Year $59.99
- 1 Year $53.99